IBO Player Support
Solutions to common issues and guidance for optimal performance
Getting Started with IBO Player
About IBO Player
IBO Player is a premium media player supporting M3U/M3U8 playlists. Enjoy a 7-day free trial upon installation.
Setup Guide
1. Installation: Download from your device's app store
2. Launch: App auto-activates 7-day trial (note your MAC ID & Device Key)
3. Add M3U/M3U8 Playlist:
- Visit iboplayerapp.net → "Manage Playlist"
- Enter MAC ID & Device Key
- Add M3U/M3U8 URL (must start with http://)
4. Restart app to access your content
Important: Only use working and trusted M3U/M3U8 playlists. You can purchase M3U/M3U8 playlists from any reputable M3U/M3U8 Playlist provider.
License Activation
After trial, visit iboplayerapp.net → "Activate License" → Enter credentials (MAC ID and Device Key) → Complete purchase.
Troubleshooting
App Stuck on Loading Page
Possible Causes:
- M3U/M3U8 Playlist errors
- Internet connection issues
- ISP blocking
Solution:
1. Restart app 2-3 times
2. If persists:
- Remove current M3U/M3U8 playlist at iboplayerapp.net
- Restart app
- Check if the demo M3U/M3U8 playlist works
- If demo works: Contact your M3U/M3U8 Playlist Service provider
- If demo fails: Check internet/ISP for potential blocks.
Switching MAC ID
- 1. Login with old MAC ID at Switch MAC ID
- 2. Navigate to "Switch MAC ID"
- 3. Add new MAC ID and confirm
Resetting M3U/M3U8 Playlist
- 1. Visit activation.iboplayerapp.net
- 2. Select "Reset" → "App"
- 3. Enter MAC ID & Device Key
- 4. Add new working M3U/M3U8 playlist after reset
Resetting Playlist will remove all existing playlists on your device. Add your working M3U/M3U8 playlist to continue
Why Is My M3U/M3U8 Playlist Channel Freezing?
This is typically not an app issue. Common causes:
-
Internet Connection: Check speed/stability
slow or unstable internet connection can cause buffering. Make sure your internet speed is sufficient and stable. Try restarting your router. -
Server Stability: Contact your M3U/M3U8 Playlist Service provider Your M3U/M3U8 Playlist Service provider
is responsible for the stability of the channels. If freezing occurs frequently, the issue may be on their end. You may need to contact their support for assistance. -
Device Performance: Close background apps, restart device
Running too many apps or having a device with limited resources can cause performance issues. Close unnecessary apps and restart your device.